1. how long will it take to receive my order
orders are processed within 1–3 business days. delivery times vary by location, with most orders arriving within 3–8 business days.
2. where do you ship
we ship across canada. rates are calculated at checkout.
3. are your products safe for sensitive skin
our formulations are designed to be gentle and supportive, using herbal ingredients that nourish rather than strip.
4. are your capsules health canada-approved
yes. our supplements are fully approved by health canada and meet all regulatory standards.
5. where are your products made
all products are made and packaged in canada, with care and intention.
6. can I return a product if it doesn't work for me
we offer a 30-day money-back guarantee. contact us at support@hsuan.ca
to begin a return.
7. can i take the supplements if I’m pregnant or breastfeeding
we recommend consulting your healthcare provider before introducing any new supplements during pregnancy or breastfeeding.
8. how should i store the products
store in a cool, dry place, away from direct sunlight, to maintain quality.